Pediatric Hospital Medicine 2012

Quality 101
Paul Hain, Derek Anderson
At the conclusion of this session, participants will be able to:

  1. Provide a basic overview of the theory behind quality improvement
  2. Provide an understanding of how basic statistical tools can be used in quality improvement
  3. Provide a road map for starting a quality improvement project

Quality 101 is intended for those who are currently working on quality projects without formal training, or for those who wish to begin working on quality and are not sure where to start or what tools are needed. The session will start with a didactic discussion of how quality theory applies to health care and then move to real world examples of how it can be applied. Basic principles such as Aim statements, use of the PDSA cycle, and Process Control Charts will be taught and practiced in small group breakout sessions. An overview of the practical use of six sigma and lean will be taught, as well as real world skills such as how to choose a quality project and how to influence without formal authority.




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