Pediatric Hospital Medicine 2012

Hospitalists Leading Patient Safety Culture Change
Julia Shelburne, David Cooperberg
At the conclusion of this session, participants will be able to:

  1. Articulate the key components of patient safety culture
  2. Apply tools to assess local safety culture
  3. Integrate a step-by-step approach to leading patient safety culture change
  4. Collaborate as part of a multi-disciplinary and inter-professional team to create an open culture of safety

What is the culture of patient safety at your institution? In other words, what is the way we do things here? What is the hospitalist's role? In this interactive workshop, participants will define the current patient safety culture at their institution and evaluate the need for change. Participants will identify barriers to improving safety culture and strategies to overcome these barriers. Strategies will include: Kotter's Eight Steps for Culture Change and the Blanchard Group's Leadership Strategies for Making Change StickĀ©. Participants will learn how to create urgency, form coalitions, and communicate a shared vision for change. We will explore strategies for engaging senior leadership and combining a top-down and bottom-up approach to build a strong culture of patient safety. Participants will explore avenues to build and improve safety culture including: structured point-of-care communication; empowering all hospital personnel to engage in event reporting and analysis; and implementing multi-disciplinary, systems-focused patient safety conferences to promote collaboration and shared responsibility to improve systems of patient safety.


 

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