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Table of Contents

  1. INTRODUCTION
  2. Module 1
  3. Module 2
  4. Module 3
  5. Module 4

Module 1: The Model for Improvement and Deming's Lens of Profound Knowledge

Objectives: To outline these key Quality Improvement models and, specifically, to:

  • Describe the steps in the QI process that you need to take before making changes
  • Describe the components of the Model for Improvement
  • Describe the interrelated components of profound knowledge that Deming argued should be understood in order to make changes that result in actual improvement